Shipping Policy

We ship from US warehouse：

1)13311 166th street Ste-B Cerritos  CA 90703

2)975 old Norcross rd Lawrenceville GA 30046 

Delivery Time:

2-10 Business Days

Dispatch Time:

Orders are usually dispatched within 1 business days of payment of order

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Change Of Delivery Address:

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

Military Address Shipping:

We are unable to offer this service using courier services.

Items Out Of Stock:

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

Delivery Time Exceeded:

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

Parcels Damaged In Transit:

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

Cancellations:

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an orderhas already been dispatched, please refer to our refund policy.

Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

Process for parcel lost in-transit:

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

Customer service:

For all customer service enquiries, please Contact Us
Email: [email protected]
Call us : +1 (307) 207 7877
Working Time Only (5:00PM - 00:30AM UTC-8 From Mon-Fri) 

Voice mail : +1 (323) 413 8122
Non-limited (00:00AM - 12:00PM From Mon-Sun)